Zoom is a video conferencing app that lets people meet online with video, audio, chat, and screen sharing — from a laptop or phone, anywhere. It's used for office meetings, online classes, webinars, interviews, and family calls. In simple terms (Zoom app kya hai): it's software to run and join virtual meetings. This guide explains what Zoom does, its main features, and the difference between the free and paid plans. National IT Service is an authorised Zoom partner in India and supplies paid licenses with INR billing and GST invoice.
What Zoom is used for: Zoom is used to hold live video meetings with one person or hundreds. Common uses: team meetings, online classes and coaching, job interviews, client demos and sales calls, webinars, and virtual events. It replaces the need to be in the same room.
One host can meet up to 100 people free, or 1,000+ on Enterprise
Webinars can broadcast to up to 100,000 attendees
Main features: Key features include HD video and audio, screen sharing, virtual/blur backgrounds, meeting recording, chat, breakout rooms (split into small groups), reactions and raise hand, and AI Companion (auto meeting summaries). Zoom Workplace also bundles Team Chat, Phone, and Whiteboard.
Breakout rooms are popular for training and workshops
AI Companion auto-writes meeting notes on paid plans
Free plan vs paid plans: The free (Basic) plan allows 40-minute group meetings with up to 100 participants. Paid plans remove the time limit and add cloud recording, more participants, admin controls, and reporting: Pro (₹1,100/user/mo), Business (₹1,700), Business Plus (₹2,200), and Enterprise (custom).
If your meetings run over 40 minutes, you need at least Pro
Business adds SSO, managed domains, and 300 participants
Zoom products beyond meetings: Beyond basic meetings, Zoom offers a whole suite: Zoom Webinar (large broadcasts), Zoom Phone (cloud PBX replacing landlines), Zoom Rooms (conference-room hardware), and Zoom Contact Center (call centre). Indian businesses often adopt these through a partner for INR billing and setup.
Zoom Phone can replace your office EPABX
Zoom Rooms turns a meeting room into one-touch video
How to get started: Download the Zoom Workplace app from zoom.us/download (laptop) or your app store (phone), create a free account, and start or join a meeting. When you outgrow the free plan, an authorised partner like National IT Service supplies paid licenses with GST invoice and onboarding.
Start free to learn it, then upgrade when you hit the 40-min limit
A GST invoice lets your business claim input tax credit on the spend
Frequently Asked Questions
What is Zoom app in simple words? (Zoom app kya hai)
Zoom is an app for online video meetings. You use it to see, hear, and talk to people on a laptop or phone — for work meetings, online classes, interviews, and webinars — without being in the same place. It's free to start and has paid plans for bigger, longer meetings.
Is Zoom free or paid?
Both. The free Basic plan allows 40-minute group meetings with up to 100 people. Paid plans (Pro, Business, Business Plus, Enterprise) remove the time limit and add cloud recording, more participants, and admin controls. National IT Service supplies paid Zoom licenses in India with INR billing and GST invoice.
What can you do with the Zoom app?
Host and join video meetings, share your screen, record sessions, use virtual/blur backgrounds, chat, split into breakout rooms, run webinars, and (on Zoom Workplace) use Team Chat, Phone, and Whiteboard. It works on Windows, Mac, Android, and iPhone.
Is Zoom safe to use for business in India?
Yes. Zoom offers encryption, waiting rooms, passcodes, SSO, and admin controls suited to Indian businesses. Buying through an authorised partner adds GST invoicing (for input tax credit), INR billing, and local setup/support. National IT Service is an authorised Zoom partner in India.
Ready to use Zoom for your business? Get paid Zoom licenses with GST invoice from National IT Service — authorised Zoom partner in India, INR billing.