Expert Curated
Cloud telephony replaces traditional EPABX with software-based phone systems that work over the internet. Indian businesses benefit from virtual IVR, call recording, CRM integration, and remote agent support. Here are the best platforms for the Indian market.
VoIP for internal business communication is fully legal in India. For terminating calls to the PSTN (regular phone network), you must use licensed telecom providers like Tata, Airtel, or Jio as the underlying carrier. Platforms like Exotel and Zoom Phone use licensed carriers for this — your usage is fully compliant.
Yes. Exotel, Tata Tele, and Knowlarity all provide 1800 series toll-free numbers. Monthly cost starts around ₹1,500–3,000 for the number, plus per-call charges. These can be routed to any mobile or landline number nationwide.
Replace your office EPABX with a modern cloud phone system. We supply, configure, and support Zoom Phone and Tata Tele SmartFLO for Indian businesses.